Help with your menu.
Start with these checks, or contact the team with your location and the issue you see.
The board is not updating.
Check the display’s network connection. Save the change again in the menu editor. If the update still does not appear, contact support with your location and a description of the issue.
The screen is blank.
Check the display and player power, the cable connection, and the selected input. Follow the device manufacturer’s restart guidance for your model.
Internet service is down.
The display should continue showing the last menu it received. Restore the connection, then try a menu update.
I need help with an existing project.
Contact Menuat at 904.495.0616 or info@menuat.com. Additional support and project services are scoped separately from the software subscription.